While annoying, a wire that is sticking you is probably not an Orthodontic emergency. “Breaking a bracket” or having a part of your appliance become loose or unbonded isn’t considered an emergency either. Emergencies are events that require you to be seen right away and can’t wait until the next business day.
Ortho emergences that qualify for immediate action might include having some kind of accident that causes your mouth to have excessive bleeding, broken or knocked out teeth, a broken jaw, or other mouth or facial injuries that require Dr. Condie to take immediate action.
If you’re experiencing an emergency that’s life threatening, please call 911. Otherwise, if you’re having an Orthodontic emergency, call the office at (509) 837-7933.
Call the office at the first sign that something is wrong during business hours and on weekends. Follow the automated prompts that tell you what to do in an emergency. You’ll then be directed to call the emergency phone line, where someone from the Sunny Smile Orthodontics staff answers your call, and can tell you what actions to take.
If you’re not sure if you’re having an emergency, you can certainly call and leave a message on the emergency phone line. When the staff member returns your call, discuss your problem and they can inform you if your situation is an emergency.
Braces can be uncomfortable at times, but just because you’re in discomfort doesn’t always mean it’s an emergency. If a bracket becomes loose or even falls off, you likely can wait until the next day to get it repaired. Just make sure you don’t swallow any loose parts.
If a wire is poking the inside of your cheek, cover it with wax until you can be seen. If something is stuck in your braces or you have mouth sores, irritated lips, or cheeks, talk with Dr. Condie during regular office hours. His caring team is happy to schedule you an appointment to help resolve the issue.
We accept most major insurance, medical coupons, and DSHS plans. Please call our office if you do not see yours listed or have any other questions.
"Over the past 14 years, I have been to several orthodontists & braces were always out of reach. Dr. Condie & the amazing staff made it possible for me to get my braces"
"The office staff was very friendly and Dr. Condie put my son at easy. He explains everything and answered all our questions."